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Email & Privacy Policy 

Leading Edge Marketing (“LEM”) recognizes the importance of your privacy and the importance of protecting your personally identifiable information, such as your name, email address and credit card information. Take a moment to review this privacy policy (“Privacy Policy”) that describes how LEM collects, uses and shares your information.

Your order is shipped discreetly in a simple package with a "Leading Edge Marketing" shipping label. There is nothing written on the package that identifies the content.

DM Contact Management Ltd (“DMC”), a Canadian company, provides customer support, order processing and information management services under contract to LEM. Direct your questions and concerns regarding this Privacy Policy to DCM through its website at:
http://www.dmcontact.com/contact-us.html.

What kind of information does LEM collect?

  • When you choose to make a purchase from an LEM website, we collect your name, shipping address, telephone number and email address. This information is collected through the order page of the website or through the order form that you fill out and send to us by mail or by fax.

  • LEM does not collect, save or keep your credit card information. When you reach the point in your order process where you have chosen to send your credit card information, this information is sent to a third-party PCI-based processor gateway.

  • Certain non-personal information about you may be collected by the standard operation of LEM and DCM servers, such as the types of internet browser used, the IP address and the address of the referral website.

EMAIL

  • You can sign up for the newsletter mailing lists and contact LEM by email through the websites. If you make a purchase and provide your email address, at the time of purchase you will receive the order confirmation and a promotional email from LEM. We will keep all email addresses and any information contained in such communications and that personally identifies you.

  • DCM is responsible for managing and maintaining email and LEM mailing lists. DCM is a mailing list manager that respects your privacy and will not send you any email unless you request to receive it. You can view the contact management email and the DM privacy policy by clicking here:http://www.dmcontact.com/emailprivacy.html.

  • LEM and DMC will NEVER market, lease or sell your name, email address or other personal information to any third party except those parties (for example: a compliance center) with whom it is necessary to share the information to fulfill your order.

Does LEM use cookies?

LEM may use cookies to provide you with a personalized experience, authorize certain product features, track and understand traffic patterns, and to track the performance of sales affiliates. Any personally identifiable information contained in a cookie is treated in the same way as any personally identifiable information you have provided us.

How will my information be used?

We may use your personal information as follows:

  • Provide the third-party compliance center with your name and address to send your order. 

  • Communicate with you regarding your account and any customer service issues, including sending you an email to confirm your order.

  • Contact you to confirm your order receipt, respond to your communications, confirm your subscription to shipping lists, participate in customer satisfaction surveys, reset your password (if applicable), and provide you with news, newsletters, updates , promotions, new products, offers and special information.

How can I update my information?

If you change your personally identifiable information, you can update or modify it if you contact us by email, telephone or by mail in the contact information listed on the website or through DMC at:
http: // www. dmcontact.com/contact-us.html.

What happens when LEM changes its privacy policy?

We may update this privacy policy from time to time to reflect changes in the scope of LEM customer support, order processing, law or industry initiatives, among other reasons. If we make an update that significantly changes the way we treat your personally identifiable information, we will notify you by placing a prominent notice on the LEM website. Any changes made to this privacy policy will be effective after its publication in the new privacy policy on the LEM website. You can find the effective date of this privacy policy at the top of this page.

How can you contact LEM?

If you have questions or concerns about the privacy aspects of our products or services, contact us through the DMC website as indicated above or write to:

Leading Edge Marketing
c / o DM Contact Management Ltd.
Attn: Information and Privacy Department
100 - 645 Tyee Road
Victoria, British Columbia
Canada V9A 6X5